From support@xmission.com  Mon Aug 31 16:46:36 MDT 2009
Date: Mon, 31 Aug 2009 16:46:36 MDT
From: XMission Support 
To: announce@xmission.com
Subject: DIRECT ANNOUNCE: UTOPIA Scheduled Maintenance Outage
Status: RO

UTOPIA Scheduled Maintenance Outage
------------------------------------

On Wednesday, September 2nd, beginning at 3:00 a.m., XMission Network
Administrators will be replacing the GigE line card module on our Juniper
ERX which service our UTOPIA customers. Once the procedure begins, all
UTOPIA data services will be unavailable for up to 10 minutes. 

Note that VoIP services will still be operational.

Details
-------
Juniper has determined there is a fault with this card, and sent us a
replacement module.  This module was responsible for the events which
eventually lead to the ERX crashing on August 4th:
 http://www.xmission.com/about/announcements/?num=821.utopia.and.dsl.outage

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