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From support@xmission.com  Wed Jul 01 16:32:16 MDT 2009
Date: Wed, 01 Jul 2009 16:32:16 MDT
From: XMission Support 
To: announce@xmission.com
Subject: ANNOUNCEMENT: Independance Day Holiday
Status: RO

Independance Day Holiday
------------------------

XMission's offices will be closed on Friday, July 3rd and continue in
holiday mode until 10pm on Saturday, July 4th in observation of
Independance Day.

A technician will be available to handle systems-critical issues, should
any arise.

Holiday Details
---------------
To ensure that customers with dire emergencies can be helped as promptly
as possible on holidays, XMission fields calls to our technical support
department through our voicemail system. If you have a critical emergency
on a holiday, and call for technical support during these hours, you will
be greeted with a message that details our emergency support policy for
holidays and let you leave a voicemail. Our on-site tech reviews each
message and quickly calls back those with critical issues.

Please understand that our single on-site technician can only help with
dire emergencies while we are closed and that normal and advanced needs
should be taken care of on a regular business day. Colocation and Frame
Relay/PTP customers should have an alternate emergency number they can
call. If you are such a customer and do not have it, please contact us
during normal business hours so we can provide you with our "emergency
NOC" number.


Business customers: gain independence from your email server by moving to
XMission's Hosted Email powered by Zimbra. For as little as $3 per mailbox
you can relax this summer and let XMission administrate everything!

Keep up with XMission's latest via Twitter. Ask us questions, or let us
know what we can do to improve your service! http://twitter.com/xmission

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See the archive of all announcements, or read frequently asked questions about the announcements.

EPA Green Power Partner
XMission Internet
51 East 400 South Suite 200
Salt Lake City, Utah 84111
Phone: 801.539.0852
Toll-Free: +1.877.964.7746