From support@xmission.com  Wed Jul 22 15:34:58 MDT 2009
Date: Wed, 22 Jul 2009 15:34:58 MDT
From: XMission Support 
To: announce@xmission.com
Subject: ANNOUNCEMENT: Pioneer Day Holiday
Status: RO

Pioneer Day Holiday
-------------------

XMission's offices will be closed on Friday, July 24th in observation of
Pioneer Day.

A technician will be available to handle systems-critical issues, should
any arise.

Holiday Details
---------------
To ensure that customers with dire emergencies can be helped as promptly
as possible on holidays, XMission fields calls to our technical support
department through our voicemail system. If you have a critical emergency
on a holiday, and call for technical support during these hours, you will
be greeted with a message that details our emergency support policy for
holidays and let you leave a voicemail. Our on-site tech reviews each
message and quickly calls back those with critical issues.

Please understand that our single on-site technician can only help with
dire emergencies while we are closed and that normal and advanced needs
should be taken care of on a regular business day. Colocation and Frame
Relay/PTP customers should have an alternate emergency number they can
call. If you are such a customer and do not have it, please contact us
during normal business hours so we can provide you with our "emergency
NOC" number.


Traveling for business? Take XMission's Hosted Email along for the ride!
Access this full collaboration suite - including contact lists, calendars,
and much more - from any Internet connection in the world!

------------------------------------------------------------------------------
This has been an XMission Announcement.   Past announcements available at: 
     WWW      - http://www.xmission.com/about/announcements
     Home     - http://www.xmission.com
     Portal   - http://home.xmission.com
     Status   - http://stats.xmission.com/netstatus