Reference number: CH000180
I'm getting Bad Sectors,
Clusters, and/or Missing Allocations what
should I do?
Issue:I'm getting Bad Sectors, Clusters, and/or
Missing Allocations what should I do?
Cause:Either of these can be caused by either bad or corrupted software or
generally a failing hard disk drive.
Solution:If you are running
scandisk and/or other disk utilities and
encountering errors about your hard disk drive being bad and/or that
it has bad sectors it is recommended that you
backup your data and attempt to format the hard disk drive and start
over. Additional information about how to do this can be found on
document CH00186. Encounter errors: If
while the hard disk drive is being formatted you encounter
bad sector errors or bad or missing allocation units unfortunately
your hard disk drive is bad or on the verge of becoming bad. We
suggest you purchase a new hard disk drive and/or have it serviced
to have a new hard drive put in the computer for your.
Do not encounter errors: If no errors are
encountered during the format process it's likely you simply had
corrupted software or data on the hard disk drive that was causing
your earlier errors. Running the format and restore process should
have resolved these errors and this issue should be fixed. Can
bad sectors be repaired?
No. If a software utility such as scandisk detects
bad sectors they're marked as bad and will be skipped any type data
is being saved to the hard disk drive. Additional information:
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