Reference number: CH000488

Older modem and network cards do not work in Windows XP.

Issue:

Older modem and network cards do not work in Windows XP.

Additional information:

Older internal expansion cards that are not Plug and Play are not supported in any version of Microsoft Windows XP and therefore are not automatically detected and installed.

Solution:

Obtain Windows XP drivers from Manufacturer

See if the manufacturer of the expansion card provides Windows XP drivers.

• Modem drivers and manufacturers can be found on our Modem drivers page.
• Network drivers and manufacturers can be found on our Network drivers page.
• Other types of drivers can be found through our main drivers page.

Purchase a new expansion card

If no Windows XP drivers are available it is recommended you purchase a new expansion card.