| The time when the computer, computer network,
or online program or service is not
functioning due to hardware and/or software issues. Network
routers, other network equipment, and
online services may state what the average downtime or uptime
is to help give the customer a better understanding of what they can
expect from the product or service as far as reliability. For
example, a 1% or .1% downtime guarantee lets the customer know that
at most the device will only experience a very minimal downtime
during it's lifetime use. Also see: Time, Uptime
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| Resolved |
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