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This is the correct
page if your goods will be sent to a destination in the United
States. If not, please go here.
Index to this page:
Methods of Ordering:
The important thing here is that we
understand what you want to order. If you are not sure, please
call and discuss your project with us.
When you order we will need the obvious information such as
your name, address, phone and other contact information. To avoid
confusion or lots of phone calls back and forth, please provide
the following for each product:
Catalog number, amount of units, description (including size)
and price. For example, if you wanted a 25 lb. pail of UltraCal
30 you would write something like:
3 each, CAL30-25, UltraCal - 25# bag, $22.00 each
Of course the best method is to just download and print off
the order form and fill it out.
Please don't forget, our minimum
order is $25 USD.
Please use the method that
you are most comfortable with.
On Line Orders (Want to know shipping costs?)
This is the best method, and is secure. First, visit the product information pages and organize your order. Then click [HERE] to start your order.
Fax Orders (Keeps
us both organized.)
This is the second best method, it forces both of us to be organized, and is the most secure. Get our Generic
Order Form or create your own. Fax it to us at
801-936-9763. NOTE: It is a good idea to send me
e-mail from your e-mail service so that the lines of communication
can be opened. I rarely can read an e-mail address from a FAX.
E-mail Orders (Easy
for both of us, but not good for a rush order.)
You may place an order through our e-mail
form. For your own safety, please use the secure
e-mail if you will be sending credit card numbers. You
may also send an e-mail from your own e-mail service. In fact,
it's a good idea. That way, the lines of communication can be
opened for sure.
Phone Orders (Best
if you have questions or a rush order.)
Call 801-936-9762 Monday through Friday from about
10:00 am to 4:00 pm. We also have a new toll-free number for
ordering: 1-888-648-8810.
If no one answers, please leave a message and we'll return your
call as soon as we get back from lunch, errands or charm
school. For rush orders please call before noon, Mountain Time.
NOTE: It is a good idea to send me e-mail from your e-mail
service so that the lines of communication can be opened.
Mail Orders (Best
if you want to pay with a check or money order.)
Get our Generic Order Form
or create your own. Mail it to:
Special Effect Supply Corp.
164 East Center Street
North Salt Lake UT 84054
Don't forget to include your phone number and email address.
Please write clearly.
Shipping and Shipping Costs:
Domestic shipping charges
are based on the actual cost of shipping and insurance, plus
a small handling fee. In order to keep the cost to you as low
as possible, we have discontinued the use of Shipping Tables.
If you need an estimate please call or send e-mail. For explanation
of our shipping strategy and policy please go HERE.
Generally Your Choices
for Shipping include:
UPS Ground (our default
method)
UPS Overnight Saver
UPS Second Day Air (Blue
Label)
UPS Three Day Select
USPS Priority Mail
FEDEX - if we use your
account number (They screw us if we use ours.)
Important Note: Air service
is extremely expensive, please be prepared to spend $80 or more
for overnight delivery of a small package.
We do everything we can to keep shipping costs
as low as possible. After many years of significant losses in
shipping costs, we must now charge $2.00 to $5.00 for "handling"
and packaging materials. This fee helps to cover the fuels surcharge
that is in effect for most of our shippers. The handling fee
is determined by the size of the shipment, the speed of delivery
and the amount of aggravation generated by last minute changes
and the like.
We no longer quote shipping charges, but can
give you an estimate, or, you can estimate shipping costs yourself
by going to UPS Web site or
the USPS Web site.
Important Note: We hate to pay shipping
charges as much as you do. If we charge fifty bucks to ship something
to you, it means we have to pay to turn around and pay the carrier
fifty bucks for his services. We don't get any real discount
from UPS and none from the Postal Service. For the big long explanation
of domestic shipping charges, please go HERE.
Items Marked with an "S"
Items marked with an "S" require us to calculate
shipping charges for you because these items are extra heavy,
are hazardous materials, or require some other special packaging
consideration. Barrels and pail s that are round require a $5.00
"Extra Handling" charge from UPS. More
information on "S" shipping charges.
Policy:
If you have any other questions regarding how we do stuff,
please read our policy page. This includes information on Returns,
Collect Phone calls, shipping boxes, or anything else people
have asked about over the years.
Sales Tax:
Utah residents or orders picked up at our store are subject
to 6.50% sales tax.
There is no sales tax on any order shipped outside of Utah.
How to Pay:
Credit Card
We accept VISA, Mastercard and if we really must --
American Express or Discover.
Please make sure you give us your name exactly as it appears
on your credit card and the billing address of the credit card.
You can use a credit card to pay for a phone order, but
the goods will only be sent to the verified address of the card
holder.
If you need to send your credit card information over the
web, please use our secure e-mail.
PayPal
We now take payments with PayPal. We can only ship to the
verified address. Send your payment to:
spl_efx@xmission.com
Or use our PayPal page.
Prepay
Send a check or money order for the exact amount of your
order including shipping charges to:
Special Effect Supply Corp.
164 East Center Street
North Salt Lake UT 84054
COD
Add $6.50 for each COD in addition to regular shipping charges. COD is available only in the USA.
Open Account
We no longer ship on open account. We will, however, honor
signed purchase orders from most public schools. We don't accept
purchase orders from Private or Church owned schools. We don't
accept purchase orders from any government institution located
in California or Canada. Schools must be in the USA.
This page originally posted: 02/01/1999
This page last updated:
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